Reference

Your data choices stay clear

allpanel explains how we collect, use, store and share account data tied to your profile, wallet checks, device activity and payment records.

UPI privacy contextPaytm record carePhonePe data checksCookie choices
allpanel Your data choices stay clear
CONTACT PATHS

Reach us about privacy requests

Privacy questions should reach the team that can check your account without exposing extra data.

Account privacy email Use [email protected] for requests about account data, cookie choices, retention or correction.
Live support handoff If you start in chat, our support team can route privacy matters to the…
Security concern route For suspected account access issues, contact support quickly with the device, time and payment…
DATA CARE

What we do with your data

Our privacy work is practical: collect the data needed, limit internal access, keep records for valid reasons, and respond to your requests in a clear order.

Account data use

We use your name, contact details, account ID and login records to operate your profile, verify requests and protect wallet activity. We avoid asking for extra documents unless a check requires them.

Payment record handling

UPI, Paytm, PhonePe and Google Pay records help match deposits or withdrawals with your account. We store transaction references and status results, not payment app passwords or secret authentication codes.

Cookie choices

Cookies help keep sessions active, remember language choices and detect unusual device activity. You can adjust browser settings, though some account functions may need essential cookies to work correctly.

Security checks

We monitor login attempts, device changes and wallet actions to reduce misuse. If activity looks unusual, we may pause sensitive changes until you confirm account control through our support path.

Retention approach

We keep account and payment records only for operational, legal, dispute and security reasons. When retention is no longer needed, we delete, anonymise or restrict data according to applicable requirements.

Change requests

You can ask us to correct, access or delete certain data where law permits. We verify the request first, then explain what can be changed and what must remain retained.

Privacy questions before you join

Before you open an account, you should understand what data is collected and how your choices work. These answers cover common privacy points linked to account setup, wallet records, cookies, support contact, retention and legal availability. If your situation is specific, contact us with your account ID so we can check it directly.

We collect contact details, account credentials, device records and activity needed to run your profile. If you use UPI, Paytm, PhonePe or Google Pay, transaction references and status results may also be stored.

Payment records help match deposits, withdrawals, refunds and disputed wallet entries to the correct account. We use reference IDs, timestamps, status responses and amounts, while payment app passwords should never be shared with us.

Yes. Send the correction request through [email protected] or support, and include the field that needs changing. We verify account control first, then update eligible data or explain any restriction.

Cookies can support login sessions, language settings, fraud checks and basic performance tracking. You can manage them in your browser, but blocking essential cookies may affect account access or wallet screens.

We may share limited transaction data with payment processors, verification partners, support tools or legal authorities when needed. The purpose is account operation, dispute handling, security checks or compliance with applicable duties.

Retention depends on the data type and the reason it was collected. Account, transaction and support records may be kept for operational, legal, dispute and security needs, then deleted, restricted or anonymised.

Yes. Access and eligibility depend on local law and are available where local law permits. Privacy requests are still reviewed through our support paths, but account availability may differ by location.